The confidant within education

Working as a confidential advisor within primary and secondary education is a profession in its own right. All the pillars learned in the basic training seem to just fall away, because the laws and regulations here are completely different. And then you also have to deal with, as is often whispered in the corridors, ‘difficult parents’ …

Many confidants say “thanks but no thanks” for this honour. But are you ready to take it on? If so, you’ll become part of one of the most satisfying and effective forms of working as a confidential advisor. You’ll learn that in most cases parents do not want to be ‘difficult’, but rather, want to express their concerns. You’ll gain insight into the ways in which schools deal with issues such as complaints and social safety. In short: you will be introduced to an exciting practice.

Office of De Vertrouwensperson has a specialisation in primary and secondary education, and handles dozens of reports each year from pupils/students, their parents, and also employees.

In this training, you will learn everything about the relevant legislation: reporting and declaration obligation, quality law and the recent Social Security Act. And also about the Domestic Violence and Child Abuse Act, because a confidential counsellor can easily deal with this on the side. This is always done on the basis of true casuistry, derived from the practice of De Vertrouwenspersoon.
Confidential advisors who have completed the basic training or who have acquired the required basic knowledge in another way.

Target audience:

Confidential advisors who have completed the basic training or who have acquired the required basic knowledge in another way.

Program:

  • The counsellor in education: similarities and differences
  • Relevant legal frameworks and guidelines
  • Actors and role/tasks of the confidential adviser in cases of reports from pupils/students, parents and employees
  • Confidentiality for minors
  • ‘Complaints routes’ and their use in practice

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